Steel Shand bikes are lovingly built by hand in our Partner workshop in Central Scotland and Warsop Mansfield UK. From the fabrication of raw tube stock, through to the final paint we do everything. The final assembly of full bikes is carried out in our workshop in Coventry West Midland and shipped directly to our customers all over the world.
Delivery time for bikes hand built in the UK is usually around 6-9 weeks but can vary due to componentry availability or our production schedules-please ask at the point of ordering for the latest lead times. The Covid pandemic has had a huge impact on componentry lead times throughout the bicycle industry worldwide. If you require a bike by a specific date, please let us know and we will do our best to accommodate that. Framesets have a shorter lead time.
The process for placing an order is as follows :
Payment methods can be bank transfer (preferred) or credit/debit card.
Your bike will be delivered by Parcel Force 48hr courier anywhere in the UK for £60. We ship anywhere in the world. See below for details on international orders.
We are happy to ship any of our bicycles and frames internationally. We have lots of experience sending bikes all over the world. Your bike will arrive incredibly well packed in a full size bike box. Before we pack your bike for dispatch we fully assemble and test-ride the complete bike to ensure you have no problems and can get to riding as soon as possible. Assembly will take you around 30 minutes (about 25 of which will be removing the protective packing materials!) and no specialist tools are needed.
All our published prices include UK sales tax (VAT). For orders we ship outside of the UK we will remove the VAT element from the total price. VAT is currently set at 20%. If you place an order through our website, we don’t remove the VAT at that point but we will send you an amended order with the discounted price. Note that you will be liable for any import duties and local taxes at your end.
UK Mainland Shipping is a flat rate of £60 for bicycles and £30 for frames. We use a 48hr service provided by Parcel Force.
Customers are welcome to collect orders from our base in Livingston, Scotland.
International shipping prices are charged at our cost from the courier. Overseas delivery costs can be quite volatile and costs will be calculated and chargeable at time of dispatch. Alternatively we are happy for you to arrange your own courier collection from us.
If you would like to get an idea of how much it will cost for us to send a bike to your country, you can get an approximate idea using the websites linked below:
The box size your bike will ship in is 153cm x 26cm x 89cm (102 x 21 x 77 for frame boxes), weight is approx 12kg and the collection postcode is EH54 5EG.
Note that this is to be used as an approximate guide only and should not be taken as a guaranteed final shipping cost.
If you think you need to return an item for any reason please contact us on firstname.lastname@example.org